• News
• Contact
• Number Porting
• Frequently Asked Questions
• Partners
  • Distribution partners
  • Technical partners
  • Technological partners
• Technical support
• Users manual
• Member Gets Member
• Port availability checking
• VoIP Test

Frequently Asked Questions

• Which ports does PLFON use?

• How to register into PLFON?
• How do I install my PLFON device?
• How do I download and install the PLFON softphone?
• What are the system requirements for using the PLFON softphone with your computer?
• What minimum bandwidth do I need to make calls with PLFON?
• What obligations do I have by using PLFON?
• Why Grandstream HT-486 limits the speed of internet connection?

• How can I access “my account”?
• What do I have to do if I forgot my password?
• How can I change my login?
• How can I use my PLFON account?
• How can I buy prepaid minutes?
• Is there any way to automatically inform me that my balance is under a certain level?
• Can I check online the costs of each of my calls?
• Can I use call forwarding in PLFON?
• Can I use a voicemail in PLFON?
• Can I get invoices for my payments?

• Who can I call using PLFON services?
• How do I make a call to a standard phone number?
• How do I make a free call to another PLFON member?
• Can I use the PLFON service outside Poland?
• What should I do if I have problems to call a particular number/country?
• Can I make call and surf simultaneously on the internet?

• What is my telephone number when using PLFON service?
• May I choose my PLFON number?
• Can I port my existing telephone number to PLFON?
• Is it possible to forward my incoming calls to another number?
• Is my PLFON phone number registered in a telephone book?
• What is number block?
• Do PLFON numbers have expiration date?

• The sound quality is bad