At PLFON, we understand that each industry has its unique needs and challenges.
That's why we offer versatile telecommunications tools designed to support companies from various sectors. Whether you operate in e-commerce, logistics, debt collection, or telesales, our solutions will help you increase operational efficiency, improve customer service quality, and achieve better business results.
Our Solutions Tailored to Your Industry
E-commerce
- Top-notch customer service: We offer tools enabling fast and efficient communication with customers, such as voicebots, helplines, and voice chat.
- Process automation: Dynamic number rotation and integration with CRM systems allow for easier contact management and faster resolution of customer issues.
- Business scaling support: International numbering enables expansion into new markets without the need to establish physical branches.
Logistics
- Increased communication efficiency: Thanks to our SIP/VoIP services and integrations with ERP systems, logistics companies can efficiently manage the supply chain and communication with customers.
- Real-time notifications: Automatic call and voice notification systems allow customers to be informed about the delivery status in real time.
- Global support: International numbering facilitates customer service in different time zones and locations.
Debt Collection
- Better contact effectiveness: Number rotation and dynamic dialing tools (predictive and progressive dialer) help effectively reach customers.
- Cost minimization: With our SIP/VoIP solutions, you reduce expenses on calls, both domestic and international.
- Reporting and analysis: Detailed reports, such as ASR, ACD, and bounces, allow you to monitor the effectiveness of debt collection campaigns.
Telesales
- Advanced sales tools: Automatic dialers, voicebots, and integration with CRM systems increase the efficiency of sales teams.
- Flexible numbering: Thanks to number rotation and international numbers, your call center can operate effectively in multiple markets.
- Real-time reporting: Analysis of campaign results allows for quick adjustments and optimization of sales strategies.
Functionalities that Support All Industries
International Numbering
Over 80 countries available within 1-2 business days.
Dynamic Number Rotation
Increases call effectiveness and reduces the risk of being marked as SPAM.
Automation Systems
Predictive dialer, voicebots, automatic voice notifications.
Advanced Reporting
Full insight into call statistics and operational effectiveness.
Integrations with CRM, ERP, and Call Center Systems
Easy implementation and data synchronization.
Why Choose PLFON?
Our solutions are flexible, scalable, and tailored to the individual needs of each industry. We provide fast implementation, professional technical support, and competitive prices, so your company can focus on achieving its business goals.
