Number Rotation – Increase the Effectiveness of Your Call Center
Number rotation is an innovative solution that supports the efficiency of call center operations and optimizes communication with customers. By dynamically changing the number displayed to the recipient during each call, you increase the chances of establishing successful contact and eliminate the risk of call blocking by anti-spam filters.
Benefits of Number Rotation
Higher Answer Rate
Dynamically changing the number increases the likelihood that the customer will answer the phone.
Protection Against Anti-Spam Blocking
Number rotation effectively bypasses algorithms that mark numbers as SPAM.
Flexibility and Scalability
The system adapts to the changing needs of your call center, ensuring smooth operations.
Dynamic Number Identification
Agents call from different numbers depending on the connection, which increases contact effectiveness.
Automatic Number Dialing Systems
Integration with predictive and progressive dialers ensures even higher efficiency.
SPAM Detection
Our platform monitors numbers and informs you when a number is classified as SPAM.
Numbering Reporting
Access to detailed reports on call effectiveness, such as:
- Dialability Report
- ASR (Answer Seizure Ratio) Report
- ACD (Average Call Duration) Report
- Bounce and Number Status Report
- SPAM Report
PLFON Integrated Telecommunication Tools
Efficient SIP/VoIP Connections
Optimization of call costs and quality.
Voicebots
Automation of customer contact, saving time and resources.
Access to Mobile and International Numbers
Quick activation of numbers from over 80 countries.
Mass Traffic Handling
Efficiency and reliability at all times.
