Choosing the right 3CX license is one of the first steps when planning a business VoIP phone system. The right option should match the number of users, expected call traffic and the features required by the company.
How does 3CX licensing work?
3CX is a business communications system that can be used to manage calls, extensions, queues and IVR. Available features depend on the current licensing model and selected plan.
Before choosing a license, it is worth defining the number of users, expected simultaneous calls and required features.
What affects the cost?
The total cost of a 3CX solution is not limited to the license itself. Depending on the setup, you may also need to consider hosting or server infrastructure, implementation, configuration, phone numbers and a SIP Trunk.
For this reason, it is useful to look at the total cost of the phone system rather than the license price alone.

3CX license, hosting and SIP Trunk
The license determines access to the 3CX system, hosting provides the environment in which the system operates, while a SIP Trunk connects the PBX with the telecommunications provider.
Learn more about 3CX Hosting and SIP Trunk for 3CX.
Learn more about 3CX Hosting Learn more about SIP Trunk for 3CX
How to choose the right license?
Before selecting a solution, consider:
- How many users will use the system?
- How many calls may take place simultaneously?
- Are queues and IVR required?
- Is CRM integration needed?
- Will the system be hosted in the cloud or locally?
These factors make it easier to choose a solution that matches the company's requirements.